Grievance and Privacy Requests

Privacy and grievance contact: Vivek Vishwanathan
Email: letssimplifycoffee@gmail.com
WhatsApp: +91 9353610563
Recommended subject: “Privacy Request” or “Grievance”

• Your name and preferred reply address.
• The page, message or information concerned.
• The correction, deletion or outcome requested.
• Enough information for us to locate the relevant record.

Do not send passwords, one-time codes, payment-card details or unnecessary identity documents. We may request proportionate verification before acting on personal information.

We aim to acknowledge requests within three business days and ordinarily respond or provide a status update within 30 days. Complex, fraudulent, unclear or legally restricted requests may take longer; where permitted, we will explain the reason. A minimal record of the request and outcome may be retained for accountability, fraud prevention and legal purposes.

Deletion may be limited where information is legally required, needed for legal claims or security, or lawfully anonymised. Material refusals will be explained where permitted.

For urgent security concerns, use “Security Report”. Describe the page and observed behaviour without accessing other people’s information, disrupting the service or exposing secrets publicly. This contact does not authorise security testing.